FAQ

A Warranty is 18 months from delivery date or 12 months from installation date for non-human factor damages. During this period, we will offer parts damaged due to quality defect free of charge.

A After the order is placed, it supports delivery within 7 working days. If the purchased products need to be customized, we need to communicate with the engineer before it can be determined.

A We are professional air-conditioning manufacturers, support OEM, ODM, and ensure product quality. You can buy with confidence.

A Alibaba Online Payment to pay.
T/T, 30% prepaid, 70% before shipment.
For orders less than $3,000, 100% prepayment is required.

A Available, you can send us your logo VI and requirement when placing the order.

A Yes, we have engineer to check the details and make the scheme for you. You can offer us the performance requirements and operation environment condition, so that we can customize optimal product to meet your every requirement.
(1) Cooling capacity/heating capacity/Air flow；
(2) Your local power voltage
(3) Highest and lowest ambient temperature
(4) If you have no idea about the technical request, pls send us your building plan with dimensions and usage.
(5) If you choose products for engineering, products are used in hotels, factories or planting greenhouses, etc., we can also choose the right product for you and provide free installation solutions.
For specific content, we can further communicate.

A We have been engaged in the export of HVAC products for nearly 20 years, and our products have been exported to more than 50 countries in the world, such as Canada, Argentina, Brazil, Chile, Australia, New Zealand, Malaysia. The annual export value is $ 5 million.

A We are manufacture,with OEM service. Factory is located in Dezhou city, Shandong province, near to Beijing. Hereby send you the factory photos for your reference.